Privacy Policy

Last Updated: November 1, 2024

Overview

Welcome to Birch Grove Therapy. I understand that privacy and the security of your personal information is extremely important. This policy outlines what I do with your personal information and how I keep it secure.

Contact Information

Callia Zimmerman, LICSW Birch Grove Therapy PO BOX 8114 Essex, VT 05451

Information Collection

I collect information that you provide directly to me, including:

Name and contact information
Demographic information
Health and medical information
Insurance information
Payment information
Session notes and treatment information
Communications between us

Use of Information

I use the information I collect to:

Provide therapeutic services
Communicate with you about your care
Process payments
Comply with legal and professional obligations
Improve my services
Respond to your inquiries

Information Storage and Security

All electronic health records are stored in HIPAA-compliant systems
Payment information is processed through secure, encrypted platforms
Physical records are stored in locked cabinets
Electronic communications are conducted through secure platforms
Regular security updates and assessments are performed

HIPAA Compliance

As a healthcare provider, I am required by law to maintain the privacy of your Protected Health Information (PHI) under HIPAA regulations. This includes:

Maintaining confidentiality of your health information
Providing you with notice of my legal duties and privacy practices
Following the terms of the current notice
Notifying you if I cannot accommodate a requested restriction or request
Accommodating reasonable requests to communicate health information by alternative means